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Thank you for choosing Nature Da Sparsh for your skincare needs. We are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy to understand how we handle the shipment of your orders.
Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.
Shipping Rates:
- We offer flat-rate shipping based on the destination and weight of the order. Shipping rates are displayed at checkout before completing the purchase.
Delivery Time:
- Estimated delivery times vary based on the shipping method selected at checkout and the destination. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.
International Shipping:
- Nature Da Sparsh currently ships to select international destinations. International shipping rates and delivery times vary by location and are displayed at checkout.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order's progress using the provided tracking information.
Shipping Carriers:
- We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier used will depend on your location and the shipping method selected.
Shipping Delays:
- Nature Da Sparsh is not responsible for any shipping delays caused by factors beyond our control, such as weather conditions, customs delays, or other unforeseen circumstances.
Incomplete or Incorrect Address:
- Please ensure that the shipping address provided during checkout is accurate and complete. Nature Da Sparsh is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages:
- Nature Da Sparsh is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier with your tracking information to file a claim.
Returns Due to Non-Delivery:
- If an order is returned to us due to non-delivery (e.g., incorrect address, unclaimed package), the customer is responsible for the cost of reshipment.
Contact Information:
- If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at support@naturedasparsh.com.